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TARIFF 2010

All prices include VAT at time of printing

ROOMS

Per person per night
Bed and breakfast 30.00
Bed, breakfast & evening dinner 38.00

Double, twin let for single occupancy
Bed and breakfast 50.00
Bed, breakfast & evening dinner 58-00

ILLUMINATION WEEKENDS (Per person sharing)

Bed & breakfast 3 days 102.00
Bed & breakfast 2 days (when available) 72.00

Please note: Evening meal by arrangement during illumination weekends
Children sharing with 2 adults 50% reduction
Payments by credit card subject to 3% surcharge

 


Terms and Conditions.

1. OUR CONTRACT
   
1. If you are a consumer (i.e. not dealing as a business with us) The Dukeries Hotel (we/us) sells all rooms and extra services to you subject to these terms.
2. A contract is formed between you and The Dukeries Hotel when we issue you with a confirmation for your room and extra services (if applicable). No reservation shall be binding on The Dukeries Hotel until we issue you with a confirmation.

2. YOUR RESERVATION

1. You cannot transfer or resell your booking (in whole or in part) without prior agreement. If you transfer or resell (or attempt to transfer or resell) then The Dukeries Hotel will terminate your booking.
2. You may make a booking on someone else's behalf. You are responsible for ensuring that any customer in your booking complies with these terms as if that customer had made the booking.
3. You can only make a booking if you are 16 years old or over. If you arrive at the hotel and are under 16 years of age you will not be permitted to stay alone.
4. Rates are available on our website www.dukerieshotel.co.uk
5. You must ensure that the name on a booking is correct at the time of booking. Subject to section 7, this cannot be changed after making the booking.
6. If you book three or more rooms for the same night we will treat this as a Group Booking. If you make a Group Booking, the following additional terms also apply to you:   
- You must agree to payment in full on arrival.
- A 20 per person refundable cash deposit must be paid on arrival, refunded after check-out subject to a room status check.
- If you book more than 28 days before the scheduled date of arrival, you must pay a 20 per person deposit when you make the booking. We may cancel your booking if you do not make any payment when it is due and we will not refund the deposit.
  (see Section 8 for special terms regarding amending and cancelling Group Bookings)
7. Extra services can be made when you make your booking, for more details on these services please contact us. The room rate excludes any extra services unless we expressly agree with you otherwise as part of your booking. Extra services are subject to availability. If any extra service that you have paid for in advance is unavailable upon arrival we will give you a refund of the price you paid for that extra. Extras are provided subject to these terms.

3. RATES & PAYMENTS

1. The rate for each room is as published on our website at the time of your Booking, or, in the case of a telephone booking as advised to you at the time of booking.
2. All payments are due in full on arrival unless otherwise advised by us. If you pay by a credit card then we will charge a handling fee of 3%. We will not refund the handling fee if you cancel the booking.
3. You must be able to show photo identification such as a passport or driver's licence or a valid credit or debit card if you are paying by cash for a walk-in booking at a The Dukeries Hotel.

4. CHECK-IN AND CHECK-OUT

1. You can check-in from 2pm on the scheduled date of arrival. If you wish to check-in earlier, you can do so by buying an early check-in extra at the time of booking or directly at the hotel. These services are subject to availability.
2. You must check-out before 10am on the scheduled date of departure. If you wish to check-out later then you can do so by buying a late check-out extra at the time of booking. If you fail to check-out by the stipulated time, we will make an additional charge equivalent to the flexible rate at that time, for one night's stay for the applicable room(s).

5. ROOMS

1. Maximum occupancy for rooms is:
- Family Rooms of 4: Maximum number of occupants is 4 including children(excluding babies), in the following combinations: 2 adults, 2 children (under 16) 3 adults, 1 child You should speak directly to the Hotel to confirm availability of cots and room size.
- Family Rooms of 3: 3 adults 2 adults, 1 child 1 adult, 2 children.
- Double Rooms: 2 adults 1 adult 1 child You should speak directly to the Hotel to confirm availability of cots and room size.
- Twin Rooms: 2 adults 1 adult 1 child You should speak directly to the Hotel to confirm availability of cots and room size.
- Single Rooms: 1 adult only.
2. You will not leave children unattended in the hotel at any times.
3. You must not smoke in any of our hotels or interfere with our fire detection system. If you do so, we will terminate your Booking without refund and require you to leave the hotel immediately. You authorise us to charge you any costs we incur if you smoke or cause damage in our hotel including costs for specialist cleaning (to make the room fit for sale as a non smoking environment) and the cost of the room for any time period it is unusable. You authorise us to charge this amount to the payment card used in your Booking. We will send you (at the address on the Booking) a breakdown of these charges within 10 working days. We limited mobility rooms, subject to availability. You must specify this requirement at the time of Booking.
4. You authorise us to charge you for any charges we incur due to intentional damage to the hotel by yourself or anyone in your booking. We will send you (at the address on the Booking) a breakdown of these charges within 10 working days.

6. CANCELLATION

1. In the event of cancellation, the named person for the booking will be liable to pay for the total cost as per the reservation, less an allowance for food and service. We strongly advise cancellation insurance.
2. Deposits are not refundable but will be deductible from any claim for compensation arising out of any cancellation or curtailment of the contract.
3. We will only make refunds to the payment card that you used to make the Booking, or by cheque to the named person on the booking.
   

7. ALTERING YOUR BOOKING

1. With any booking, subject to availability, you may extend the length of stay, and/or the scheduled date of arrival. You must notify us in advance of any changes and you will pay for any additional nights.
2. If you cancel your Group Booking or reduce the number of nights or the number of rooms required, we will not refund any money you have paid to us (including any deposit).
3. Subject to availability and payment, you may add any additional night(s) to any Group Booking (after the dates of the original Group Booking) at the rate for the room(s) at the time you make the amendment.

8. RELOCATION

1. The Dukeries Hotel operates a relocation policy. If a room is unavailable on arrival then, we will either:
- provide a room in another local hotel and and assist with transport to that alternative hotel at your request, or, if in our reasonable opinion there is no suitable alternative hotel accommodation available, cancel your Booking and refund you the money you have paid for the unavailable room(s)

9. GENERAL

1. Statutory rights: We have tried to ensure that any rights that you as a consumer have that are implied by law into a contract of this type (statutory rights) are not excluded or limited in anyway. If any of these terms conflict with a statutory right or the law changes and your statutory rights change, then the statutory rights will prevail over these terms. For more information on your statutory rights see www.consumerdirect.gov.uk or call 08454040506
2. Events beyond our control: We shall not be in breach of these terms, nor liable for any failure to perform any of our obligations in relation to your Booking (such as the provision of room(s) and/or other products and/or services and/or extras) due to any adverse event, act, omission or accident which happens which is beyond our reasonable control including, but not limited to, flood, earthquake, extreme adverse weather conditions, natural disasters, other acts of God, acts of terrorism, interruption or fire (except by way of our default) or failure of (except by way of our default) electric power, gas, water, or other utility service, plant machinery, computers, vehicles or any collapse of building structures.
3. Our liability: Our total liability for any loss shall not exceed twice the total sum we charge you for the booking. We shall not be liable for any losses that were not caused by any breach of contract or statutory duty or negligence on the part of The Dukeries Hotel and we shall not be liable for any losses that were not reasonably foreseeable to both parties when the contract was formed. Nothing in these terms shall exclude or limit our liability for fraud or death or personal injury caused by our negligence or any other matter which it would be illegal for us to (or attempt to) exclude or limit.
4. Third party rights: A party which is not a party to our Contract shall have no right to enforce any term under the Contracts (Rights of Third Parties) Act 1999.
5. Laws: These terms are governed by the laws of England and Wales.
6. Changes to terms: We reserve the right to change these terms from time to time. The terms applicable to your Booking are those in force on the date of Booking (or amendment, as applicable). You can request a copy of previous terms by emailing admin@dukerieshotel.co.uk or calling 01253622468.

10. CAR PARKING

1. Limited car parking is available at The Dukeries Hotel. This can be pre-arranged prior to arrival at a cost of 2.50 per day subject to availability. Times of arrival/departure on the car park will correspond to check-in/check-out times of the hotel unless otherwise agreed with us.
2. Cars must remain parked for the duration of stay and keys left with reception in case of emergency. You will authorise us to permit a designated employee with appropriate insurance to move your vehicle within the confines of the car park in cases of urgency.
3. Cars are parked at owners risk and we cannot accept liability for damage caused by third parties.

11. COMPLAINTS/QUESTIONS

1. If you have any question or complaint in relation to your booking or these terms please contact admin@dukerieshotel.co.uk or call 01253622468.
 
 

 Hotel Address

 86 - 88 Adelaide Street
 Blackpool
 Lancashire
 FY1 4LA

 Contact Details

 Telephone :01253 622468
 Facsimile:01253 622452
 Email:enquiries@dukerieshotel.co.uk

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